Privacy Policy

Last Updated: March 2026

Introduction

Chatterbox Connect ("we," "us," or "our") is committed to protecting the privacy and security of your personal data. This policy explains how we collect, use, and safeguard your information in accordance with the Protection of Personal Information Act (POPIA) in South Africa and the General Data Protection Regulation (GDPR).

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1. Data Collection

We collect the following personal data when you voluntarily provide it via our website forms:

• Full Names
• Email Addresses
• Company Information
• Phone Numbers

2. Purpose of Processing

The primary purpose of collecting this data is to facilitate communication regarding our client acquisition services and to respond to specific business inquiries.

3. Third-Party Sharing & Retention

No Sharing: We do not sell, rent, or share your personal data with third parties for marketing purposes.

Retention: We retain personal data only for as long as necessary to fulfill the business purposes for which it was collected or as required by South African law.

4. Cookies & Analytics

Our website uses essential cookies for session security, API protection, and fraud detection.

We also utilize Google Analytics to monitor site performance (page views, scrolls, and form interactions). This data is anonymized and used solely to improve our user experience. You may opt out using the Google Analytics Opt-out Browser Add-on.

5. Your Legal Rights

Under POPIA and GDPR, you have the following rights:

• The right to access your personal data
• The right to rectify inaccurate information
• The right to request data deletion ("Right to be Forgotten")
• The right to object to or restrict data processing